When booking a trip – one price, by the end – another. Will they be held responsible for this, explained MART. Last week, Yandex data centers were attacked. As a result, taxi-hailing service was experiencing glitches. In particular, the cost of the ride was a surprise both to drivers and passengers. Will someone bear responsibility for this? Inna Gavrilich, a representative of MART, commented on the situation with the "Tiktok" project on ONT. The amount is one when ordering, may change upon pickup and during the ride, but ended up being higher than initially. Many people have encountered such problems. Who will answer for this? As Inna Gavrilich, head of consumer rights protection and advertising control at MART, explained, in this situation there is no fault of the executor for failing to fulfill obligations to the client. "If circumstances beyond anyone's control occurred that prevented the executor from fulfilling their obligations – in this case regarding conveying information about the taxi ride cost – then in this case there is no fault of theirs, and there will be no punishment against them," she explained.