07 Oct 2026 | 10:06

Paid for the goods – demand a receipt!

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A receipt is not just a piece of paper, but your protection.

Tax authorities remind us that the seller is obligated to provide a payment document, and the buyer has the right to demand it.

We are accustomed to quick purchases: paid and gone. But if the seller did not issue a receipt, this should raise concern. Often a refusal stems not from "paper conservation" but from an attempt to hide revenue. Consequently, not only trade rules are violated, but your own rights as well.

As explained by tax authorities, the procedure for receiving payment means is established by the Regulation on the Use of Cash Register Equipment (Ministry Council Resolution and National Bank Order dated July 6, 2011 No. 924/16). When accepting cash payments, the cashier is required to pass the amount through the cash register, issue a payment document to the buyer, and deposit the money in the cash box. This is a legal requirement, not merely a suggestion.

Why is a receipt important for the buyer? Primarily, it serves as proof of the transaction. If the goods turned out to be of poor quality and the service was unscrupulous, the receipt will help prove the fact of purchase and allow one to demand a refund, replacement of goods, or correction of defects. Without documents, defending one's rights is practically impossible.

Furthermore, a receipt is a guarantee of quality. A seller operating "in white" does not fear providing such a document. As for those who suggest "going without a receipt," they most likely save on taxes and do not care about their reputation.

Violators are identified and punished. According to the results of September 2026, the MNS inspection of Zhlobinsky District apprehended 87 guilty persons for violating the order for receiving payment means and the use of cash equipment. The total sum of imposed fines amounted to 34.8 thousand rubles. Hidden profits totaling 3,856.3 thousand rubles were detected.

The measures of responsibility are serious. For receiving payment without using cash equipment, a fine is prescribed: up to 30 basic units, for individual entrepreneurs up to 100 basic units for organizations. For failing to provide a receipt to the buyer – up to 10 basic units.

What should the buyer do? If no receipt was issued, remind them of your right and the seller's obligation. In case of refusal – contact the tax authorities or consumer protection bodies. You may also report violations by phone number 189 or by written message to the tax authority at the place of registration. Your active stance helps clean the market from unscrupulous sellers.

Demand a receipt! It is not a trivial matter, but your guarantee of quality, protection of rights, and contribution to honest trade.

Source: ndsmi.by

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