As noted by Oleg Sergeyevich Sosnovets, head of Mogilev Regional Office No. 700 of JSC ASB Belarusbank, changes to the operation of the M-Belarusbank mobile app will take effect on October 1, 2026. At the same time, the bank emphasizes that customers can take advantage of a number of alternative solutions, so the updates will not affect the quality of service.

Changes in the provision of service packages

From that date, the M-Belarusbank app will no longer provide the "Full" and "Basic" service packages free of charge for the following card products: Persona Club, Lady Club, Men's Club, Easy Card (including for students and pupils), #mozhnovse, Zebra Club, Shchodraya, and Lime.

At the same time, the bank draws attention to the fact that the Belarusbank online bank already offers a completely free push-notification service for completed transactions for the listed products. Customers are invited to review the list of cards for which different types of notifications are provided.

Available types of push notifications:

• Push notifications for incoming and outgoing transactions — for cards: Lady, Persona, Zebra, Men's Club, Easy Card, #mozhnovse, Shchodraya, and Lime.
• Push notifications for outgoing transactions only — for cards: Carte Blanche, #nastart, Velvet, Svoi, Pupil Card, and Student Card.

How to enable push notifications

Push notifications are enabled by the customer independently in the Belarusbank online bank. To do this, you need to:

1. In the "Products" section, open the "Cards" tab and select the desired card.
2. On the card page, click the settings icon in the upper right corner and go to the "Card Management" section.
3. Select "Notifications", click "Connect", then choose the PUSH type and confirm the action.
4. After receiving confirmation, push notifications are activated automatically.

Velvet card: notifications remain

The bank separately emphasizes that holders of the Velvet card need not worry: transaction notifications for their cards remain in place and do not become paid. As before, customers will continue to receive SMS notifications about incoming and outgoing transactions free of charge. If desired, they can additionally enable free push notifications about outgoing transactions in the Belarusbank online bank.

Using other people's cards in the app

From October 1, 2026, it will no longer be possible to add cards belonging to other people, including close relatives, in the M-Belarusbank app.

If cards belonging to other people have already been added in the app, they must be removed: “Cards” → select the card → “Settings” → “Delete card”.

If after October 1 cards of different owners remain in the app, previously paid packages will continue to be valid until the end of their term, but their further activation will be restricted.

How to keep the ability to help loved ones

For continued convenient transactions on relatives’ accounts, the bank suggests issuing an additional card to their account, but in your name. To do this, the account holder must visit a bank branch with their passport and your passport details. The finished card can be picked up by either the account holder or the person in whose name it is issued. Family relationship is not a mandatory condition for issuing an additional card, except for cases of issuing cards in the name of minors.

In summary, the bank reported that both services — the M‑Belarusbank mobile app and the Belarusbank online bank — will continue to operate as normal.