16 Oct 2026 | 10:48

BelGIE: the highest scores for the integrated assessment of communication quality are held by A1

image

According to the results of measurements of the quality of mobile cellular communication services for the third quarter of 2026, A1 received the highest scores both in terms of the overall integral assessment of the quality of communication and in most categories. Moreover, all of A1's general integral quality indicators, namely the quality of telephony and data transmission, including telephone radio connection and speech transmission quality, data transmission service availability, data transmission service quality, video playback, and web page loading, have significantly improved.

The study is conducted by the independent regulator BelGIE and is published on the portal hvalya.bel, which regularly assesses the quality of mobile communication of Belarusian operators. The final results are calculated based on a set of indicators that reflect the quality of the most in-demand communication and data transmission services.

For A1, such results have become another confirmation of the effectiveness of consistent work on developing the network and improving the quality of services for subscribers. The company pays special attention to improving the infrastructure in order to provide reliable communication and a comfortable user experience throughout the country.

"High ratings in independent measurements do not appear on their own. Behind them are thousands of hours of work on network development, equipment modernization, and constant analysis of user experience. We closely monitor how the needs of our subscribers are changing and develop the infrastructure ahead of time," noted Vladimir Sachkov, Deputy General Director for Technical Issues at A1.

One of the key areas for improving the quality of communication is the development of the LTE network, which is being implemented by the infrastructure operator BeCloud. Since the beginning of the third quarter of 2026, large-scale improvements have been made for A1 subscribers in more than 120 populated areas of Belarus. The work has affected over 1,700 sectors on more than 200 base stations. This has made it possible to improve the efficiency of equipment operation and create an additional capacity reserve for further growth in mobile service consumption.

The data were obtained as a result of an assessment of the quality of mobile cellular communication based on a set of observations for the third quarter of 2026 as of October 15, 2026, and may vary from quarter to quarter. The full version of the report is available on the hvalya.bel portal.

The development of the LTE network provides subscribers with not only high mobile internet speeds but also comfortable access to modern digital services. This is especially important for watching streaming video, online games, video calls, using navigation services, and other everyday tasks that require a stable internet connection.

In addition, A1 subscribers have access to the VoLTE technology, which allows them to make voice calls through the LTE network. It provides faster connection during calls, high-quality voice transmission, and the ability to talk on the phone and use mobile internet simultaneously.

As a result of the activities that A1 undertakes in partnership with the infrastructure operator beCloud, 99% of the country's residents can use fourth-generation connectivity in the A1 network.

We recall that A1 subscribers can independently check the quality of the connection and report any possible difficulties through a special form on the company's website. The information received helps specialists take into account the user experience when further developing the network.

A1 consistently invests in the development of telecommunications infrastructure and the implementation of modern technologies throughout the country. The company continues to work on providing subscribers with reliable connectivity and comfortable mobile internet, regardless of whether they are in a large city or outside of it.

About the company

A1 is one of the leading telecommunications operators in Belarus and regularly receives high ratings from both independent experts and users. In 2026, the company became the winner of the international business award "People's Choice – 2026" in the nominations "Mobile Operator 2026" and "Digital Communications Service 2026", and was also recognized as the best in two categories of the business award "Number One" – "Mobile Operator No. 1" and "Internet Operator No. 1". Additionally, A1 has the largest number of its own base stations of GSM and UMTS standards in Belarus – over 15,000.

UNP 190919521.

Read ndsmi.by in social networks: "VKontakte", "Odnoklassniki", "Facebook", Instagram, Twitter, Telegram.

Source: ndsmi.by

Join our Newsletter