As noted by S. N. Sych, Director of Banking Services Center No. 312, changes to the operation of the M-Belarusbank mobile application take effect on October 1, 2026. At the same time, the bank emphasizes that customers can take advantage of a number of alternative solutions, thanks to which the updates will not affect the quality of service.

Changes in the provision of service packages

From the specified date, the M-Belarusbank application will stop providing the "Full" and "Basic" service packages free of charge for the following card products: Persona Club, Lady Club, Men's Club, Easy Card (including for students and pupils), #mozhnovse, Zebra Club, Shchodraya, Lime.

At the same time, the bank points out that the Belarusbank online bank already offers a completely free push notification service for completed transactions for the listed products. Customers are invited to review the list of cards for which various types of notifications are provided.

Available types of push notifications:

Push notifications for incoming and outgoing transactions — for the cards: "Lady", "Persona", "Zebra", "Men's Club", "Easy Card", #mozhnovse, "Shchodraya" and Lime.

Push notifications for outgoing transactions only — for the cards: "Carte Blanche", #nastart, "Velvet", "Svoi", "Pupil Card", Student Card.

Procedure for connecting push notifications

Push notifications are connected by the customer independently in the Belarusbank online bank. To do this, you must:

In the "Products" section, open the "Cards" tab and select the desired card.

On the card page, click the settings icon in the upper right corner and go to the "Card Management" section. Select "Notifications", click "Connect", then select the PUSH type and confirm the action.

After receiving confirmation, push notifications are activated automatically.

The "Velvet" card: notifications remain

The bank specifically emphasizes that holders of the "Velvet" card should not worry: notifications about transactions on their cards remain in place and will not become paid. As before, customers will receive free SMS notifications about incoming and outgoing transactions. If desired, you can additionally connect free push notifications about outgoing transactions in the Belarusbank online bank.

Using other people's cards in the application

From October 1, 2026, the M-Belarusbank application will no longer allow adding cards belonging to other people, including close relatives.

If other people's cards have already been added to the application, they must be removed: "Cards" → select the card → "Settings" → "Delete card".

If after October 1 the app still contains cards belonging to different owners, previously paid packages will continue to be valid until their expiration date, but their further activation will be limited.

How to keep the ability to help loved ones

To continue conveniently conducting transactions on relatives' accounts, the bank suggests issuing an additional card to their account, but in your name. To do this, the account holder must visit a bank branch with their passport and your passport details. The finished card can be picked up by either the account holder or the person in whose name it was issued.

Family relations are not a mandatory condition for issuing an additional card, except in cases where cards are issued in the name of minors.

In conclusion, the bank reported that both services — the M-Belarusbank mobile app and the Belarusbank online bank — will continue to operate as normal.

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